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Corporate Learning & Development: The In-House Manager's Operating Manual
Paperback
Series: Playbook
Publisher: Independently Published
Published: Sep 20 2026
Pages: 274
Weight: 0.82
Height: 0.62 Width: 6.00 Depth: 9.00
Language: English
19 chapters. 57 templates inside the book. The exact operating manual Mike Pritula has used across StarLightMedia, Wargaming, Preply, iDeals, and Mike Pritula Academy - where he has trained more than 150,000 HR professionals across 185 countries in 30 languages. This system works.
Mike has built L&D functions from scratch in companies of 200 to 5,000 employees. He has run more than 1,000 training programs. He holds PHRi from HRCI and SHRM-CP. In every engagement he saw the same pattern: in-house L&D managers know how to deliver content, but they cannot defend the function in business terms. The CEO asks what business outcome moved? and L&D presents completion rates. The CFO asks what is the ROI? and L&D presents smile-sheet scores. The conversation ends with a budget cut.
The function does not have to live in that gap. There is a different version that operates as a real business function.
When you run L&D as events: you book rooms. You run workshops. You deliver hours. You produce smile sheets averaging 4.3/5. Six months later nobody can name a single business metric that moved. The CFO sees a cost center.
When you run L&D as a system: every program traces from a business outcome through behavior to learning. Two-thirds of training requests get redirected to other interventions. Manager engagement moves transfer rates from 25 percent to 65 percent. Your CEO opens the quarterly scorecard on his phone and knows what the function produced this quarter.
This book is the exact system Mike has used across six companies and 150,000+ students.
Here's what you'll learn:
The six-stage L&D operating model that turns events into outcomes
The five-question test that filters two-thirds of training requests into other interventions
The three-level needs assessment that produces CEO-fundable programs
The backwards-design protocol that anchors every program in business metrics
The 70-20-10 architecture that produces 5x the behavior change of workshop-only programs
The pre-training manager briefing that moves transfer rates by 30-50 points
The Kirkpatrick L1-L4 evaluation portfolio that defends the budget in business numbers
The three-year L&D strategy that repositions the function as a peer of operating functions
The vendor management discipline that produces real cost savings
57 ready-to-use templates - all inside the book:
ATD Competency Self-Assessment Worksheet
L&D Operating Model Audit
Will Training Fix This? Five-Question Test
Root-Cause Diagnostic Interview Guide
Three-Level Needs Assessment Matrix
Business Outcome Translation Worksheet
70-20-10 Program Blueprint
Pre-Training Manager Briefing Script
90-Day Application Plan
Manager Reinforcement Compact
Kirkpatrick L1-L4 Evaluation Dashboard
L&D Budget Defense Deck
Three-Year L&D Strategy Canvas
Vendor Scorecard
Year-One L&D Manager 90-Day Plan
No email walls. No resource pages. No companion downloads. Every template is on the page.
Compare: ATD's L&D certification programs run $1,500-$4,000. Most enterprise L&D consultants charge $500-$1,500 per hour. An external workshop on the same content runs $5,000-$15,000 per day. This book costs less than dinner.
Every framework tested across companies of 200 to 5,000 employees in banking, gaming, ed-tech, media, and consulting. Every template refined through 1,000+ programs and 150,000+ students.
Stop running training events. Start building a learning system that produces business outcomes.
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