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Gestion et pilotage du système de management de la qualité Guide pratique pour le fonctionnement, la maîtrise et l'amélioration du système ISO 9001 da
Paperback
ISBN13: 9783852282138
Publisher: Dr.Ibrahim
Published: Mar 31 2026
Pages: 92
Weight: 0.68
Height: 0.25 Width: 8.50 Depth: 11.00
Language: French
ISO 9001 dans les petites entreprises
Sous-titre
Gestion et pilotage du système de management de la qualité
Guide pratique pour le fonctionnement, la maîtrise et l'amélioration du système ISO 9001 dans les petites entreprises
Tous secteurs d'activité - Partie 2
Introduction
Ce livre pratique montre comment passer de la compréhension de la norme ISO 9001 à son application concrète dans une petite entreprise. Il explique comment organiser la documentation, gérer les enregistrements, standardiser le travail, développer les compétences, contrôler les fournisseurs, suivre la performance, traiter les non-conformités et renforcer l'amélioration continue. L'approche est simple, claire et adaptée aux réalités des petites structures qui veulent un système qualité utile au quotidien, sans lourdeur administrative.
Bénéfices du livre
- Transforme les exigences ISO 9001 en actions concrètes et faciles à appliquer
- Aide à alléger la documentation et la gestion des enregistrements
- Renforce la cohérence des opérations et réduit les erreurs, retouches et réclamations
- Améliore la compétence du personnel et la responsabilité des équipes
- Aide à mieux contrôler les fournisseurs et prestataires externes
- Donne une méthode structurée pour traiter les non-conformités et actions correctives
- Facilite le suivi de la performance avec des indicateurs utiles
- Rend l'amélioration continue plus simple et plus réaliste pour les petites entreprises
Pourquoi choisir ce livre
Ce livre a été conçu spécialement pour les petites entreprises qui n'ont ni département qualité à temps plein ni budget important pour de grands projets de conseil. Il met l'accent sur le comment faire, avec une approche opérationnelle, pratique et directement exploitable. Il convient aussi bien à une première mise en oeuvre d'ISO 9001 qu'à l'amélioration d'un système existant devenu trop bureaucratique.
Pour qui est ce livre
Ce livre s'adresse particulièrement Ã
- Dirigeants et propriétaires de petites entreprises
- Responsables qualité et coordinateurs SMQ
- Managers opérationnels, production et services
- Responsables RH et formation
- Auditeurs internes et pilotes de l'amélioration
- Consultants et formateurs accompagnant les petites entreprises
Buy Now / Appel à l'action
Faites d'ISO 9001 un véritable outil de pilotage et d'amélioration, et non une simple exigence documentaire. Commandez dès maintenant ce guide pratique pour structurer vos processus, renforcer la satisfaction client et améliorer durablement la performance de votre entreprise.
Détails du livre
- Format: 8.5 x 11 inches
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