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Customer Service Delivery in Africa: Consumer Perceptions of Quality in Selected African Countries

Customer Service Delivery in Africa: Consumer Perceptions of Quality in Selected African Countries

Paperback

Investing & FinanceManagement

ISBN10: 1032688440
ISBN13: 9781032688442
Publisher: Productivity Press
Published: Mar 6 2024
Pages: 110
Weight: 0.38
Height: 0.26 Width: 6.00 Depth: 9.00
Language: English

This book consists of seven chapters beginning with an overview detailing the importance of customer service matters to Africa's development and ending with a discussion of the future directions for enhanced customer service delivery in Africa.

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