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Loyalty Programs and the Currency Effect: A Comprehensive Guide to Realizing the Power of Points

Loyalty Programs and the Currency Effect: A Comprehensive Guide to Realizing the Power of Points

Paperback

Business GeneralManagement

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ISBN10: 3031788516
ISBN13: 9783031788512
Publisher: Palgrave MacMillan
Published: Jan 25 2026
Pages: 206
Language: English

Extracting value from loyalty programs used to be the domain of marketing. But not anymore.

In this new book, de Boer and Chin turn the tables and introduce the concept of the Currency Effect. They unravel the secrets behind running the world's most successful loyalty currencies and provide hands-on practical guidance on how to reap the full benefits from your own.

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de Boer, Evert

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Management