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Manuale Operativo Esteso: SERVIZI DI PORTIERATO, GUARDIANATO E FIDUCIARI: Guida Pratica di Cantiere, Sicurezza Passiva, Impiantistica e Risposta alle
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Publisher: Independently Published
Pages: 112
Weight: 0.32
Height: 0.28 Width: 6.00 Depth: 9.00
Language: Italian
Guida pratica alle procedure, al controllo accessi e alla gestione delle emergenze
Cerchi una guida completa e aggiornata per orientarti nel settore dei servizi fiduciari e della custodia non armata?
Questo manuale è lo strumento operativo definitivo progettato per operatori di portierato, addetti alla guardiania, receptionist aziendali e istituti di sicurezza. Attraverso un approccio chiaro e schematico, il libro analizza tutte le mansioni quotidiane necessarie per garantire l'ordine, l'accoglienza e la tutela del patrimonio aziendale e condominiale.
Cosa troverai in questo libro:Inquadramento Operativo e Normativo: La distinzione chiara tra custodia passiva/servizi fiduciari e la vigilanza armata (GPG), per operare sempre nel pieno rispetto della legge.
Procedure di Controllo Accessi: Protocolli standard per l'accoglienza, la registrazione e la gestione di visitatori, fornitori, automezzi e merci.
Ispezioni e Ronde di Sicurezza: Come pianificare ed eseguire controlli interni ed esterni, verificare gli impianti e compilare i registri di evento.
Gestione delle Emergenze: Linee guida di primo intervento in caso di incendio, allarmi, anomalie o situazioni di pericolo.
Soft Skills e Comunicazione: Tecniche per la gestione e la de-escalation dei conflitti e gestione professionale dei clienti.
Privacy e Sicurezza sul Lavoro: Norme pratiche da applicare ogni giorno per lavorare in totale conformità (GDPR e Sicurezza).
Operatori e Addetti ai Servizi Fiduciari: Per migliorare le proprie competenze, comprendere i protocolli e consultare rapidamente le procedure sul campo.
Aziende e Istituti di Vigilanza: Un valido supporto per la formazione interna del personale neoassunto o per la definizione degli standard operativi aziendali.
Amministratori di Condominio e Facility Manager: Per definire con chiarezza le mansioni da richiedere al personale di portierato.
Un testo pratico, privo di inutili orpelli teorici, pensato da chi conosce il lavoro sul campo per chi lo deve eseguire ogni giorno.
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