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Service Excellence ALS Impulsgeber: Strategien - Management - Innovationen - Branchen
Hardcover
ISBN13: 9783834906885
Publisher: Gabler Verlag
Published: Sep 25 2007
Pages: 623
Weight: 2.68
Height: 1.38 Width: 6.69 Depth: 9.61
Language: German
- Service-Design, Dienstleistungsinnovations- und -qualitätsmanagement
- Serviceorientiertes Personalmanagement
- Kundenmanagement
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