Sign-In
Cart
Running a Shop Like a Pro: The Complete Guide to Managing Auto Repair Shops
Paperback
Publisher: Independently Published
Published: Dec 31 2025
Pages: 62
Weight: 0.37
Height: 0.13 Width: 8.50 Depth: 11.00
Language: English
Running an auto repair shop takes more than technical skill-it takes leadership, systems, and accountability. Running a Shop Like a Pro is a practical, real-world guide for shop managers, owners, and lead technicians who want to run an efficient, profitable, and professional operation.
This book breaks down what successful shop leadership actually looks like day to day: managing people without favoritism, enforcing rules without losing respect, keeping paperwork and systems organized, controlling costs, sourcing parts efficiently, and delivering customer service that builds long-term loyalty.
Inside you'll learn how to:
Lead technicians and service advisors effectively
Hire, train, discipline, and retain a strong crew
Build a professional shop culture customers trust
Manage money, raises, and promotions responsibly
Organize repair orders, systems, and workflows
Source parts quickly-including hard-to-find components
Improve customer satisfaction and repeat business
The book also includes ready-to-use appendices with customer service checklists, performance review templates, job descriptions, training logs, and a progressive discipline ladder-making it a hands-on reference, not just theory.
Whether you run a single independent garage or manage multiple locations, this guide gives you the tools to run your shop like a true professional.
Also from
Rodgers, David A., Jr.
Linux Mint Cinnamon Edition: A Complete Guide for Beginners and Advanced Users
Rodgers, David A., Jr.
Paperback
Meshtastic: A Comprehensive Guide to Off-Grid Mesh Communication: Second Edition
Rodgers, David A., Jr.
Paperback
Debian 13.3 "Trixie" Desktop Handbook: A Practical Guide to Installing, Securing, and Mastering the Debian Linux Desktop - From Install to Advanced Ad
Rodgers, David A., Jr.
Paperback
Ubuntu 26.04 LTS: A Comprehensive Guide for Beginners and Advanced Users
Rodgers, David A., Jr.
Paperback
Digital Privacy Field Manual: How to Protect Your Identity, Devices, and Data in a Surveillance World
Rodgers, David A., Jr.
Paperback
The Badge and Beyond: A Complete Guide to Starting and Thriving in Law Enforcement
Rodgers, David A., Jr.
Paperback
Money Explorers: Smart Habits for Real Life (Grades 3-5)
Rodgers, David A., Jr.
Rodgers, Brenda M.
Paperback
The Elite Roller Derby Playbook: Advanced Strategies and Training for Competitive Skaters
Rodgers, David A., Jr.
Paperback
Mastering Shodan: Internet-Wide Reconnaissance, Device Discovery, and Cybersecurity Intelligence
Rodgers, David A., Jr.
Paperback
How to Find Out Everything About Anyone Online: The Complete Beginner's Guide to OSINT Tools and Techniques
Rodgers, David A., Jr.
Paperback
The New Face of Evil: Serial Killers in the 21st Century: Understanding Modern Serial Killers, Technology, Psychology, and the Crimes That Shaped a Ne
Rodgers, David A., Jr.
Paperback
AI Psychosis: The New Mental Health Crisis of the Digital Age: How Chatbots, Algorithms, and Artificial Companions Are Distorting Reality-and What We
Rodgers, David A., Jr.
Paperback
Anonymous Internet Guide: A Practical Guide to Online Privacy, Tor, VPNs, Secure Messaging, and Digital Anonymity
Rodgers, David A., Jr.
Paperback
Echoes of Olympus - Volume III: Fate, Choice, and the Cost of Survival
Rodgers, David A., Jr.
Paperback
Money Mastery: Financial Survival Skills for Life & Work (Grades 9-12)
Rodgers, David A., Jr.
Rodgers, Brenda M.
Paperback
The Kali Linux Offensive Security Handbook: From Installation to Real-World Penetration Testing
Rodgers, David A., Jr.
Paperback
Money in Motion: Budgeting, Earning & Everyday Decisions (Grades 6-8)
Rodgers, David A., Jr.
Rodgers, Brenda M.
Paperback
Mastering Metasploit: A Practical Guide to Ethical Hacking, Exploitation, and Post-Exploitation from Beginner to Advanced
Rodgers, David A., Jr.
Paperback
Silver Is the New Gold (And Why Wall Street Doesn't Want You to Know)
Rodgers, David A., Jr.
Paperback
Echoes of Olympus - Volume 2: Defiance and Divine Punishment: Reimagined Greek Myths of Power, Pride, and Human Endurance
Rodgers, David A., Jr.
Paperback
Proxmox VE: From Zero to Private Cloud: Build Your Own Virtualization Server with VMs, Containers, Backups, and Off-Grid Control
Rodgers, David A., Jr.
Paperback
Psychiatric Unit Staff Manual: A Guide for workers at Mental Health Facilities
Rodgers, David A., Jr.
Paperback
Also in
Management
Crucial Conversations Tools for Talking When Stakes Are High, Second Edition
Patterson, Kerry
Switzler, Al
Grenny, Joseph
Paperback
Quiet Girls Can Run the World: Owning Your Power When You're Not the Alpha in the Room
Holman, Rebecca
Paperback
Inclusive Conversations: Fostering Equity, Empathy, and Belonging Across Differences
Winters, Mary-Frances
Paperback
The Art of Communication: How to Be Authentic, Lead Others, and Create Strong Connections
Apps, Judy
Hardcover
Hbr's 10 Must Reads on Managing Yourself, Updated and Expanded (Featuring How Will You Measure Your Life? by Clayton M. Christensen)
Review, Harvard Business
Drucker, Peter F.
Gallo, Amy
Paperback
Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect
Guidara, Will
Hardcover
Hbr's 10 Must Reads 2027: The Definitive Management Ideas of the Year from Harvard Business Review (Featuring the Hidden Beliefs That Hold Leaders Bac
Wilkins, Muriel M.
Review, Harvard Business
Edmondson, Amy C.
Paperback
Hbr's 10 Must Reads on Mental Toughness, Updated and Expanded (Featuring How to Stop Worrying about What Other People Think of You by Michael Gervais)
Review, Harvard Business
Gervais, Michael
Duckworth, Angela L.
Paperback
Take Breaks, Work Better: Measure Impact, Not Hours, and Transform Your Profitability
Briggs, John
Paperback
How We Could: The Framework to Lead Without Drama, Build Alignment, and Call Teams to Greatness
Dorr, Alex
Hardcover
Surrender to Lead: The Counterintuitive Approach to Driving Extraordinary Results
Kriegel, Jessica
Terry, Joe
Hardcover
What Could Possibly Go Right?: The Essential Journey to Scale an Enduring Culture
Meyer, Danny
Hardcover
Hbr's 10 Must Reads on Leadership, Updated and Expanded (Featuring Begin with Trust by Frances X. Frei and Anne Morriss)
Edmondson, Amy C.
Ibarra, Herminia
Review, Harvard Business
Paperback
Strong Ground: The Lessons of Daring Leadership, the Tenacity of Paradox, and the Wisdom of the Human Spirit
Brown, Brené
Hardcover
The Year in Tech, 2027: The Insights You Need from Harvard Business Review
Chamorro-Premuzic, Tomas
Review, Harvard Business
Davenport, Thomas H.
Paperback
What the Heck Is Eos?: A Complete Guide for Employees in Companies Running on EOS
Bouwer, Tom
Wickman, Gino
Hardcover
The Mom Test: How to talk to customers & learn if your business is a good idea when everyone is lying to you
Fitzpatrick, Rob
Paperback
Get Scalable: The Operating System Your Business Needs To Run and Scale Without You
Deiss, Ryan
Paperback
The Coaching Habit: Say Less, Ask More, and Change the Way You Lead Forever
Stanier, Michael Bungay
Paperback
The 21 Irrefutable Laws of Leadership Workbook 25th Anniversary Edition: Follow Them and People Will Follow You
Maxwell, John C.
Paperback
Bookkeeping - Accounting for Small Business: A Quickstudy Laminated Reference Guide
Epstein, Lita
Other
Never Split the Difference: Negotiating as If Your Life Depended on It
Voss, Chris
Raz, Tahl
Hardcover
Stop Asking for Referrals: Build a Magnetic Business Through Intentional Care & Real Relationships
McNally, Flor de Maria
Paperback
The First 90 Days, Updated and Expanded: Proven Strategies for Getting Up to Speed Faster and Smarter
Watkins, Michael D.
Hardcover
Influence and Persuasion (HBR Emotional Intelligence Series)
Review, Harvard Business
Morgan, Nick
Cialdini, Robert B.
Paperback
Building Great Businesses: Create Momentum, Overcome Setbacks, and Scale with Confidence
Becker, Scott
Hardcover
Getting to Yes: Negotiating Agreement Without Giving in
Fisher, Roger
Ury, William
Patton, Bruce
Paperback
The Year in Tech, 2026: The Insights You Need from Harvard Business Review
Review, Harvard Business
Anthony, Scott D.
Webb, Amy
Paperback
Anchored, Aligned, Accountable: A Framework for Transcending Bullsh*t and Transforming Our Lives and Work
Bethea, Aiko
Hardcover
Take It Personal: How to Succeed by Building Relationships and Playing the Long Game
Grutman, David
Hardcover
The Algorithm: The Hypergrowth Formula That Transformed Tesla, Lululemon, General Motors, and Spacex
McNeill, Jon
Hardcover
Feedback That Works: How to Build and Deliver Your Message, Second Edition
Center for Creative Leadership
Paperback
Hbr's 10 Must Reads on Strategy, Updated and Expanded (Featuring the Five Competitive Forces That Shape Strategy by Michael E. Porter)
Review, Harvard Business
Porter, Michael E.
Kim, W. Chan
Paperback
The Phoenix Project: A Novel about It, Devops, and Helping Your Business Win
Behr, Kevin
Spafford, George
Kim, Gene
Paperback
Hbr's 10 Must Reads on High Performance, Updated and Expanded (Featuring Nine Things Successful People Do Differently by Heidi Grant)
Grant, Heidi
Goleman, Daniel
Review, Harvard Business
Paperback
Hbr's 10 Must Reads on Managing People, Updated and Expanded (Featuring Are You a Good Boss--Or a Great One? by Linda A. Hill and Kent Lineback)
Review, Harvard Business
Goleman, Daniel
Hill, Linda A.
Paperback
Hbr's 10 Must Reads 2026: The Definitive Management Ideas of the Year from Harvard Business Review (Featuring the Strategic Genius of Taylor Swift by
Review, Harvard Business
Meyer, Erin
Flyvbjerg, Bent
Paperback
Competing in the Age of AI: Strategy and Leadership When Algorithms and Networks Run the World
Iansiti, Marco
Lakhani, Karim R.
Hardcover
Genius at Scale: How Great Leaders Drive Innovation
Hill, Linda A.
Tedards, Emily
Wild, Jason
Hardcover
Generative Ai: The Insights You Need from Harvard Business Review
Cremer, David De
Review, Harvard Business
Mollick, Ethan
Paperback
The 360 Degree Leader Workbook: Developing Your Influence from Anywhere in the Organization
Maxwell, John C.
Paperback
Getting You Ready for Power: A Woman's Guide to Building Confidence, Community, and Career Success
Meruelo, Alexis
Paperback
The Way of the Shepherd: Seven Secrets to Managing Productive People
Pentak, William
Leman, Kevin
Hardcover
Inside the Owner's Box: Conversations on Power and Leadership in Sports
Rubenstein, David M.
Hardcover
Dirtbag Billionaire: How Yvon Chouinard Built Patagonia, Made a Fortune, and Gave It All Away
Gelles, David
Hardcover
Demand-Side Sales 101: Stop Selling and Help Your Customers Make Progress
Moesta, Bob
Engle, Greg
Hardcover
The Hard Thing about Hard Things: Building a Business When There Are No Easy Answers
Horowitz, Ben
Hardcover
The Oz Principle: Getting Results Through Individual and Organizational Accountability
Connors, Roger
Smith, Tom
Hickman, Craig
Paperback
The 6 Types of Working Genius: A Better Way to Understand Your Gifts, Your Frustrations, and Your Team
Lencioni, Patrick M.
Hardcover
Difficult Conversations: How to Discuss What Matters Most
Patton, Bruce
Stone, Douglas
Heen, Sheila
Paperback
The One Thing: The Surprisingly Simple Truth about Extraordinary Results
Keller, Gary
Papasan, Jay
Hardcover
Indispensable: How to Become the Company That Your Customers Can't Live Without
Calloway, Joe
Hardcover
Hbr's 10 Must Reads on Emotional Intelligence, Updated and Expanded (Featuring What Makes a Leader by Daniel Goleman)
Review, Harvard Business
Goleman, Daniel
Ibarra, Hermina
Paperback
Biblia del Vendedor: Tecnicas Efectivas Para El Vendedor Competitivo
Dey, Alex
Dey, Alejandro
Paperback
Inner Excellence: Train Your Mind for Extraordinary Performance and the Best Possible Life
Murphy, Jim
Paperback
How to Win Friends and Influence People: Updated for the Next Generation of Leaders
Carnegie, Dale
Hardcover
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
Chapman, Gary
White, Paul
Paperback
Playing to Win, Expanded with Bonus HBR Articles: How Strategy Really Works
Lafley, A. G.
Martin, Roger L.
Hardcover
The Heart Work of Modern Leadership: 6 Differentiators of Exceptional Leaders
Grossman, David
Paperback
The Asshole Survival Guide: How to Deal with People Who Treat You Like Dirt
Sutton, Robert I.
Paperback
Team Topologies, 2nd Edition: Organizing Business and Technology for Fast Flow of Value
Skelton, Matthew
Pais, Manuel
Paperback
The Octopus Organization: A Guide to Thriving in a World of Continuous Transformation
Le-Brun, Phil
Werner, Jana
Hardcover
Say This, Not That: How to Master 7 Dreaded Conversations As a Leader in the Modern Workplace
Flickinger, Chris
Paperback
Never Settle: Persuasion and Negotiation Skills to Get What You Want
Qureshi, Attia
Richardson, John
Hardcover
You Don't Need a Title to Be a Leader: How Anyone, Anywhere, Can Make a Positive Difference
Sanborn, Mark
Hardcover
The Things We Hide: A Guide to Identifying Hidden Barriers and Leading with Authenticity
Dickerhoof, Tyler
Hardcover
Who Not How: The Formula to Achieve Bigger Goals Through Accelerating Teamwork
Hardy, Benjamin
Sullivan, Dan
Hardcover
Leadership Unblocked: Break Through the Beliefs That Limit Your Potential
Wilkins, Muriel M.
Hardcover
The Founder's Mentality: How to Overcome the Predictable Crises of Growth
Zook, Chris
Allen, James
Hardcover
The Adaptability Quotient: Rewiring Your Mind for Success in the Next Human Era
Litowitz, Alec
Hardcover
Be Our Guest-Revised and Updated Edition: Perfecting the Art of Customer Service
The Disney Institute
Hardcover
The Lean Six SIGMA Pocket Toolbook: A Quick Reference Guide to Nearly 100 Tools for Improving Quality and Speed
Rowlands, David T.
Price, Mark
George, Michael L.
Paperback
The Trusted Advisor: 20th Anniversary Edition
Galford, Robert
Green, Charles
Maister, David H.
Paperback
Rewired: McKinsey's Playbook on How Leading Companies Win with Technology and AI
Levin, Robert
Lamarre, Eric
Smaje, Kate
Hardcover
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
Michelli, Joseph A.
Hardcover
Positive Intelligence: Why Only 20% of Teams and Individuals Achieve Their True Potential and How You Can Achieve Yours
Chamine, Shirzad
Hardcover
The Advantage: Why Organizational Health Trumps Everything Else in Business
Lencioni, Patrick M.
Hardcover
The Practice of Adaptive Leadership: Tools and Tactics for Changing Your Organization and the World
Linsky, Marty
Heifetz, Ronald A.
Grashow, Alexander
Hardcover
The Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People
Willett, Alan
Paperback
The Effective Executive: The Definitive Guide to Getting the Right Things Done
Drucker, Peter F.
Paperback
The Outsiders: Eight Unconventional CEOs and Their Radically Rational Blueprint for Success
Thorndike, William N.
Hardcover
Rollout: Get Your Entire Team Running on EOS to Achieve Your Vision
Fahey, Beth
Smith, Marisa
Hardcover
The Black Swan: Second Edition: The Impact of the Highly Improbable: With a New Section: On Robustness and Fragility
Taleb, Nassim Nicholas
Paperback
Leadership and Self-Deception, Fourth Edition: The Secret to Transforming Relationships and Unleashing Results
Arbinger Institute
Paperback
Psychological Safety (HBR Emotional Intelligence Series)
Review, Harvard Business
Edmondson, Amy C.
Auger-Dominguez, Daisy
Paperback
The 21 Irrefutable Laws of Leadership: Follow Them and People Will Follow You
Maxwell, John C.
Hardcover