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Mastering Confrontation: Become an Expert at Effective Communication. Master the Art of Dealing with Conflict
Paperback
Publisher: Independently Published
Published: Feb 20 2020
Pages: 152
Weight: 0.38
Height: 0.35 Width: 5.00 Depth: 7.99
Language: English
The right tools can help you turn fights into positive learning experiences and even opportunities for growth
A new study reveals shocking statistics - we spend an average of 49 minutes per day fighting with family members! In addition, 2.8 hours of work time per week is also dedicated to conflicts. Instead of being focused on something productive, we're wasting energy on interactions that are very often meaningless and sometimes - destructive.
Nobody likes conflict, yet we seem to be dedicating an awfully long amount of time to it.
We argue with loved ones.
We argue at the office.
And to top it all off - we argue on social media!
Do you know why we engage in conflict? The number one reason people give when being asked about why they'd get in a fight (a digital or in real life) is they started it!
In other words, most of us never own up to our actions or take responsibility for the things that we do.
Society tends to have a pretty negative view on confrontation, which is why most of us will never learn how to disagree in a meaningful way and how to actually start perceiving conflict as a learning opportunity.Conflict, however, can be a truly beneficial thing because:
- It allows us to learn more about others
- New ideas can be born during a heated interaction
- An opportunity is provided to verbalize needs that would have been unaddressed otherwise
- It can teach many valuable skills: patience, active listening, collaboration and flexibility
- When done correctly, it can lead to a resolution
Which brings us to the next point - learning to manage conflict in the correct way so that a resolution can be achieved.
In Dealing with Conflict, you'll discover:
- Some of the most common causes of arguments, disagreements and conflicts in the workplace, at home or among friends
- What's active listening and why you need to start practicing it today
- The importance of accepting responsibility for conflicts and seeing the argument from another perspective
- The power of acknowledging you're wrong
- What set of skills and tools every person needs to develop for effective conflict management
- The strategies for resolving a conflict like a boss
- Digital conflict, how it came in existence, what can be done about it and how to manage bullying
- The importance of knowing when the situation can't be salvaged and you need to quit
And much more.
As a bonus, you'll see real-life example of arguments and conflict situations and the best ways to diffuse those through open and honest communication.
Most of us are non-confrontational by nature.
This is why we tend to blow the fear of conflict out of proportion.
Whether you're fighting with your significant other over work-life balance or you're being approached by an angry coworker who thinks you took all the credit for a joint project, fear could paralyze you and make you act in an irrational way.
You need a shift in mindset to start seeing conflict as a healthy opportunity to grow.
Mastering Confrontation by Robert Hunt can help you change your mindset gradually using concrete steps.
Scroll up and click the Add to Cart button to master uncomfortable situations, improve your communication and learn the ins and outs of conflict resolution.Also in
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