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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Crucial Conversations: Tools for Talking When Stakes Are High

Crucial Conversations: Tools for Talking When Stakes Are High

Patterson, Kerry
Grenny, Joseph
McMillan, Ron

Paperback

Business GeneralSelf-Help

Publisher Price: $22.00

ISBN10: 1260474186
ISBN13: 9781260474183
Publisher: Mcgraw Hill Book Co
Published: Oct 21 2021
Pages: 304
Weight: 0.80
Height: 0.94 Width: 5.98 Depth: 8.98
Language: English
Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever.

The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation--especially difficult ones--leads to the results you want. Written in an engaging and witty style, the book teaches readers how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

This new edition addresses issues that have arisen in recent years. You'll learn how to:

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Business General