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Make Them Answer: The A.R.E. Method for Getting Heard and Getting Results from Doctors, Insurers, Government Agencies, Employers, and Other Powerful S
Paperback
Series: Delaware Legal Reform, Book 29
Currently unavailable to order
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Publisher: Independently Published
Pages: 364
Weight: 1.07
Height: 0.75 Width: 6.00 Depth: 9.00
Language: English
Nineteen out of twenty people give up. That is your advantage.
Insurers deny roughly one in five in-network claims. Consumers appeal
fewer than one percent of them. When people appeal, a large share
of those denials get reversed; by the same company that just said no.
The gap between how often people fight and how often fighting works is
the most valuable unclaimed asset in your life. Make Them Answer
is the field manual for claiming it.
You are not facing a wall of indifference. You are facing a flowchart; and flowcharts have documented weak points. This book turns those weak points into a three-step routine you can run without a law degree:
Build a request so specific it cannot be filed under miscellaneous.
Keep a file better than theirs. It is easier than you think and it wins.
Climb the ladder on a schedule, until you reach someone whose job depends on resolving it.
Inside
Field guides for doctors and hospitals, health insurers,
government agencies, employers and HR, and banks, credit bureaus,
utilities and telecoms plus a quick appendix on schools, landlords,
auto insurance, airlines, colleges, HOAs, veterans' benefits and licensing. Sixteen full-page worksheets, each on its own page so you can
photocopy them: contact log, deadline calendar, appeal builder, evidence index, and more.
Twelve copy-and-send letters and 10 phone scripts, written word for word.
Fifthy charts, ladders and flowcharts and the escalation ladder
for every major system, with the real names of the departments.
The free resource directory: which regulator, which ombudsman,which free advocate including the congressional caseworker almost
nobody knows to call.
Twenty-four Hartman's Laws one-sentence rules for the moment you
are too tired to remember a chapter.
Every statistic comes from public federal and nonprofit sources, cited
chapter by chapter. Written for professionals, in plain English, with a
dry sense of humor about a system that has earned it.
You were not being difficult. You were being ignored. There is a
difference, and it matters.
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