Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Leading the Empathic Agile Enterprise

Leading the Empathic Agile Enterprise

Ferreira, Gail

Paperback

Management

ISBN10: 0578845962
ISBN13: 9780578845968
Publisher: Lightning Source Inc
Published: Feb 16 2021
Pages: 68
Weight: 0.20
Height: 0.14 Width: 5.50 Depth: 8.50
Language: English
WALKING IN ANOTHER PERSON'S SHOES . . .

Empathetic leadership is characterized as a leader's ability to increase productivity in the workforce by invoking a personal connection with their colleagues, staff, subordinates, and customers-identifying with their feelings, ideas, perspectives, opinions, and emotions. Taking into account the cultures and backgrounds of those we lead goes a long way in cementing a connection. Being compassionate and sensitive, not just listening but feeling is the act of truly understanding the other person.

A key part of emotional intelligence, empathy is demonstrably effective at improving communication, which results in highly productive outcomes. Statistically, empathetic managers are typically better performers. Empathetic salespersons make more sales and have a greater number of returning customers. Ditto for politicians, doctors, celebrities, or any other occupation that calls for walking in another person's shoes.Empathetic leadership is crucial in today's competitive world-and is also something that can be learned. This book will show you how.

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