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Qualitätsmanagement Und Gute Arbeit: Grundlagen Einer Gelingenden Qualitätsentwicklung Für Einsteiger Und Skeptiker
Paperback
Series: Essentials
ManagementGeneral PsychologyGeneral Sociology
ISBN13: 9783658236007
Publisher: Springer
Published: Oct 2 2018
Pages: 47
Weight: 0.18
Height: 0.12 Width: 5.83 Depth: 8.27
Language: German
In dieser zweiten Auflage des essential wird mit aktualisierter Literatur das traditionelle Qualitätsmanagement als verdeckt herrschaftliches Disziplinarsystem entschlüsselt und die Frage diskutiert, was unter Qualität substanziell zu verstehen ist. Der Autor argumentiert dafür, dass die Qualitätsfrage in den Kontext der gro en Thematik eines guten Lebens in einer gerechten Gesellschaft gehört. Daher wird sowohl das Gute als auch das Gerechte kurz skizziert. Daraus werden die Voraussetzungen einer entsprechend gelingenden Qualitätsentwicklung abgeleitet, um schlie lich beispielhaft für den Bereich der personenbezogenen sozialen Dienstleistungen ein Qualitätsentwicklungssystem vorzustellen, das den Fallen der Disziplinierung entgeht und die Entscheidung über die Definition guter Arbeit - als Prozess und Ergebnis - in die Hände der Arbeitenden gibt.
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