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The Fixed Operations Playbook Volume II
Paperback
ISBN13: 9781065841258
Publisher: Morrison Leadership Press
Published: Nov 1 2026
Pages: 446
Weight: 1.31
Height: 0.90 Width: 6.00 Depth: 9.00
Language: English
The Fixed Operations Playbook - Volume II
Practical Strategies for Leadership, Accountability, and Operational Excellence
Building a successful automotive fixed operations department requires more than achieving monthly sales targets. It demands strong leadership, disciplined processes, consistent accountability, and a commitment to continuous improvement.
In The Fixed Operations Playbook - Volume II, automotive fixed operations consultant and author Larry Morrison explores the principles and practices that help dealership leaders strengthen service and parts operations, improve financial performance, and develop high-performing teams.
Drawing on extensive industry experience, Morrison offers practical insights into operational management, leadership development, performance measurement, customer satisfaction, and the importance of establishing consistent processes throughout the dealership.
Designed for dealer principals, general managers, fixed operations directors, service managers, parts managers, and aspiring automotive leaders, this volume provides actionable guidance for building a more productive, profitable, and customer-focused fixed operations department.
Successful fixed operations performance is not achieved by chance. It is built through leadership, measurement, accountability, and consistent execution.
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