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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Excellent Customer Service: How To Build a Customer Service Culture in a Retail Environment

Excellent Customer Service: How To Build a Customer Service Culture in a Retail Environment

Paperback

Management

ISBN10: 1491273194
ISBN13: 9781491273197
Publisher: Createspace
Published: Aug 22 2013
Pages: 118
Weight: 0.27
Height: 0.25 Width: 5.00 Depth: 7.99
Language: English
In ten easy chapters the author explains how to successfully build a culture of excellent customer service in a retail environment. This book begins with hiring and ends with measuring the results. Learn to keep it simple, focus on what counts, engage your associates and lead the team by example. This book will define the culture and teach you how to deliver it.

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Management