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Designing Digital Work: Concepts and Methods for Human-Centered Digitization

Designing Digital Work: Concepts and Methods for Human-Centered Digitization

Paperback

Management

ISBN10: 3030122611
ISBN13: 9783030122614
Publisher: Palgrave Macmillan
Published: Aug 14 2020
Pages: 435
Weight: 1.20
Height: 0.93 Width: 5.83 Depth: 8.27
Language: English

Combining theory, methodology and tools, this open access book illustrates how to guide innovation in today's digitized business environment. Highlighting the importance of human knowledge and experience in implementing business processes, the authors take a conceptual perspective to explore the challenges and issues currently facing organizations. Subsequent chapters put these concepts into practice, discussing instruments that can be used to support the articulation and alignment of knowledge within work processes. A timely and comprehensive set of tools and case studies, this book is essential reading for those researching innovation and digitization, organization and business strategy.

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