Open Daily: 10am - 10pm | Alley door pickup 10am - 7pm 3038 Hennepin Ave Minneapolis, MN
612-822-4611

  • Open Daily: 10am - 10pm
    Alley-side Pickup: 10am - 7pm

    3038 Hennepin Ave Minneapolis, MN
    612-822-4611

Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
When Push Comes to Shove: A Practical Guide to Mediating Disputes

When Push Comes to Shove: A Practical Guide to Mediating Disputes

Slaikeu, Karl a.

Hardcover

Series: Jossey-Bass Conflict Resolution

Business GeneralManagementCriminology

ISBN10: 078790161X
ISBN13: 9780787901615
Publisher: Jossey-Bass
Published: Nov 7 1995
Pages: 320
Weight: 1.23
Height: 1.03 Width: 6.29 Depth: 9.31
Language: English
Fills the rapidly-growing need for hands-on guidance in resolving interpersonal disputes in all areas of life--including the workplace, the classroom, and courtroom-adjunct programs--offering a how-to approach to mediation. This book is a valuable tool for the growing group of lay and professional mediators, including volunteers and professionals in court-adjunct programs, attorneys, teachers, and social services, along with HR professionals and managers in organizations who need these core skills areas for their work. When Push Comes to Shove covers the basic interpersonal and communications skills needed to mediate conflict, presenting a five-step mediation process, and coaches the reader through each phase. It also addresses mediation on the fly where a more structured process is not possible or called for.

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