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612-822-4611
Understanding Retail: For Customer Service Associate

Understanding Retail: For Customer Service Associate

Paperback

Management

ISBN10: 1637147104
ISBN13: 9781637147108
Publisher: Harpercollins 360
Published: Jan 13 2021
Pages: 202
Weight: 0.67
Height: 0.46 Width: 5.98 Depth: 9.02
Language: English
Organized retail has over 4.2 million front-end retail staff and over 42 million in the unorganized sector in India. Over 70% retail front-end staff are neither trained nor aware of all retail terminologies or handling of the customer. This book gives the reader a complete understanding of retailing in the modern era and how to be a part of the retail front-end to support the retail business. Knowledge is power and this book can empower understanding of the retail sector and various formats of retailing in India.

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