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Understanding Customer Service: Updated Edition
Paperback
Series: Cross the Bridge
Publisher: Independently Published
Published: May 23 2023
Pages: 72
Weight: 0.18
Height: 0.15 Width: 5.00 Depth: 8.00
Language: English
- What is customer service?
- What is customer sensitivity?
- How do you feel when a customer vents on you?
- How to handle customer relations?
- How to close loop customer calls?
This book is going to be an interesting read and would be useful in your professional development if you are working in customer-facing roles in any service industry viz. Telecommunication, Information Technology, Travel & Tourism, and Hospitality etc.
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