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3038 Hennepin Ave Minneapolis, MN
612-822-4611
Training in the Automated Office: A Decision-Maker's Guide to Systems Planning and Implementation

Training in the Automated Office: A Decision-Maker's Guide to Systems Planning and Implementation

Hardcover

ManagementApplicationsGeneral Computers

ISBN10: 0899301126
ISBN13: 9780899301129
Publisher: Praeger
Published: Nov 13 1987
Pages: 199
Weight: 1.12
Height: 1.08 Width: 5.86 Depth: 9.14
Language: English
This guide will prove an indispensible tool for conceptualizing, developing and monitoring training methods in today's automated office. It provides a detailed discussion of the evolution of automated office systems and examines the various training techniques in use today. Special attention is given to managing human resources in the training process and to problems involved in teaching people to use highly technical and complex equipment effectively. Such topics as utilizing equipment fully, the use of outside specialists and consultants, conducting training needs analysis, cost-benefit analysis, keeping up with new technology, and tackling user resistance are covered. A highly detailed table of contents, glossary and general subject index facilitate quick, easy reference.

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