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The Little Big Things
Paperback
Business GeneralEconomicsManagement
ISBN13: 9780061894107
Publisher: HarperBusiness
Published: Jun 4 2026
Pages: 576
Weight: 0.90
Height: 1.70 Width: 5.30 Depth: 8.00
Language: English
It is [Tom] Peters--as consultant, writer, columnist, seminar lecturer, and stage performer--whose energy, style, influence, and ideas have [most] shaped new management thinking. --Movers and Shakers: The 100 Most Influential Figures in Modern Business
We live in a Tom Peters world. --Fortune Magazine
Business uber-guru Tom Peters is back with his first book in a decade, The Little Big Things. In this age of economic recession and financial uncertainty, the patented Peters approach to leadership and business management--no-nonsense, witty, down-to-earth, insightful--is more pertinent now than ever. As essential for small-business owners as it is for the heads of major corporations, The Little Big Things is a rousing call-to-arms to American business to get back to the basics of running a successful enterprise.
The Little Big Things offers a clear path back to what works, focusing on the practical details that build business excellence:
- Actionable Business Strategy: Move beyond theory with witty, down-to-earth, and immediately applicable advice for owners and executives alike.
- Innovative Management Thinking: Challenge convention and get back to the basics with Peters' patented, no-nonsense approach to running a successful enterprise.
- Exceptional Customer Service: Discover why the small details--from a clean restroom to a simple thank you--are the big things that create lasting value and loyal customers.
- Small Business Growth: Learn how to thrive in any economic climate, with guidance as essential for a Main Street shop as it is for a major corporation.
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