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The Hidden Rules of Successful Negotiation and Communication: Getting to Yes!

The Hidden Rules of Successful Negotiation and Communication: Getting to Yes!

Hardcover

Series: Management for Professionals

ManagementGeneral ReferenceGeneral Psychology

ISBN10: 3319061933
ISBN13: 9783319061931
Publisher: Springer Nature
Published: Jul 1 2014
Pages: 136
Weight: 0.86
Height: 0.38 Width: 6.14 Depth: 9.21
Language: English
Negotiations in professional or private life often take an unsatisfactory course due to stress, confrontation with aggressive or unfair behavior, or because of overwhelming situations.
Negotiations generally require a thorough preparation, strategy and a sophisticated tactic to make us feel safe in the presentation of our goals and arrive at a mutually satisfactory outcome. Conventional books about negotiations are usually limited to strategies and techniques, but leave out elements of psychological communication and emotional intelligence, which include non-verbal communication and empathy, which in turn are essential for successful negotiation. Therefore, this book on the one hand constitutes the essential techniques and strategies in the context of negotiation, but also considers soft skills without which negotiations cannot be successful.

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