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612-822-4611
Tattoo

Tattoo

Hardcover

ManagementMarketing

ISBN10: 1412201608
ISBN13: 9781412201605
Publisher: Authorhouse
Published: Mar 27 2006
Pages: 164
Weight: 0.91
Height: 0.50 Width: 6.00 Depth: 9.00
Language: English
Tattoo is about how customer zealots are inspired. The book makes a compelling business case for companies of all sizes to create customer advocates (customers who go out and bring business to you).
Using examples and interviews from Harley Davidson, Ritz Carlton, Starbucks, as well as several small businesses, Tattoo shows that fans are born from customer-focused, consistent actions by companies.

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