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Standardization of Processes Utilizing Business Process Reengineering

Standardization of Processes Utilizing Business Process Reengineering

Paperback

Management

ISBN10: 3659284602
ISBN13: 9783659284601
Publisher: Lap Lambert Academic Pub
Published: Dec 13 2012
Pages: 244
Weight: 0.80
Height: 0.55 Width: 6.00 Depth: 9.00
Language: English
This book provides a methodology for the standardization and integration of processes of subsidiary companies within a Multinational Company utilizing Business Process Reengineering (BPR) which is a Top Management initiative. Action Research with a dual-cycle, specifically the seven-stage Soft Systems was the methodology used. The problem situation was that of processes not being standardized and an organization structure which was not process based. Conceptual To-Be models were created for the business model as well as a process value-chain, macro and micro processes, and a process-based organization structure with process owners and Key Performance Indicators. The To-Be models were compared to the As-Is models. Outcome analysis was carried out. Contributions to knowledge were determined. A guideline is proposed for the BPR definition of dramatic improvements. This book provides a guide for managers who want to standardize processes utilizing BPR with the objective of achieving BPR-defined dramatic improvements

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Management