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Services Marketing: People, Technology, Strategy (Ninth Edition)

Services Marketing: People, Technology, Strategy (Ninth Edition)

Paperback

Business GeneralMarketing

Currently unavailable to order

ISBN10: 194465982X
ISBN13: 9781944659820
Publisher: World Scientific Pub Co Inc
Published: Oct 28 2021
Pages: 684
Weight: 3.00
Height: 0.94 Width: 8.43 Depth: 10.94
Language: English
Services Marketing: People, Technology, Strategy is the ninth edition of the globally leading textbook for Services Marketing by Jochen Wirtz and Christopher Lovelock, extensively updated to feature the latest academic research, industry trends, and technology, social media, and case examples.This book takes on a strong managerial approach presented through a coherent and progressive pedagogical framework rooted in solid academic research. It features cases and examples from all over the world and is suitable for students who want to gain a wider managerial view.

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