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Reputational Crises Unspun: A Stakeholder Solution to Reputational Crises
Paperback
ISBN13: 9789811651328
Publisher: Springer Nature
Published: Oct 6 2022
Pages: 161
Weight: 0.59
Height: 0.39 Width: 6.14 Depth: 9.21
Language: English
Preface
Part I. IntroductionChapter 1. Introduction: What is a reputational crisis?Chapter 2. Crisis communication and reputation management Chapter 3. Reputational crisis stakeholders - fluidity in identitiesChapter 4. Managing perceptions - media in reputational crises
Part II. IntroductionChapter 5. Crisis communication and management challengesChapter 6. Thinking differently: Reputational crises resituatedChapter 7. Best practice method of dealing with reputational crisesChapter 8. Crisis preventionChapter 9. Crisis Preparedness Quiz.
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