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Punching in: One Man's Undercover Adventures on the Front Lines of America's Best-Known Companies
Paperback
ISBN13: 9780060849672
Publisher: Harper Business
Published: Nov 18 2008
Pages: 240
Weight: 0.40
Height: 0.60 Width: 5.20 Depth: 7.80
Language: English
During a two-year urban adventure through the world of commerce, journalist Alex Frankel proudly wore the brown uniform of the UPS driver, folded endless stacks of T-shirts at Gap, brewed espressos for the hordes at Starbucks, interviewed (but failed to get hired) at Whole Foods, enrolled in management training at Enterprise Rent-A-Car, and sold iPods at the Apple Store.
In this lively and entertaining narrative, Frankel takes readers on a personal journey into the land of front-line employees to discover why some workers are so eager to drink the corporate Kool-Aid and which companies know how to serve it up best.
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