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The Power of Trust: How Companies Build It, Lose It, Regain It
Hardcover
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ISBN13: 9781541756670
Publisher: Publicaffairs
Published: Jul 6 2021
Pages: 304
Weight: 1.10
Height: 1.40 Width: 6.00 Depth: 9.20
Language: English
Trust, at every level of business and society, has never mattered so much and at the same time. CEOs, managers, presidents, governors - leaders at every level and in every institution - face vexing issues and trade-offs. Many flounder, especially in a turbulent era when confronted with multiple crises and constituencies demanding change. How to bridge these gaps requires a new understanding of just what trust is, how it can be built, and regained when lost.
Then, through a framing of how to think through the elements of trust - competence, motives, means, impact - combined with in-depth stories from twenty years of research we emerge with a new understanding of the business, economic and societal importance of trust and how to regain it once lost. How to, in short, bridge the gap from where you are to where you should be.
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