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Balanced Scorecard: Transforme os seus dados num roteiro para o sucesso
Paperback
ISBN13: 9782808065870
Publisher: Klincksieck
Published: Jan 20 2023
Pages: 34
Weight: 0.09
Height: 0.07 Width: 5.06 Depth: 7.81
Language: Portuguese
Compreender o essencial do Balanced Scorecard em apenas 50 minutos com este livro prático e conciso. O Balanced Scorecard é uma ferramenta valiosa para o pensamento estratégico que assegura a coerência entre as actividades diárias e a visão global de uma empresa. Através de uma análise baseada na perspectiva financeira, na perspectiva do cliente, nos processos empresariais internos, e na aprendizagem, crescimento e inovação, esta ferramenta de gestão altamente eficaz dá aos gestores, empregados e accionistas uma visão abrangente da empresa e do seu desempenho. Este livro fornecerá uma introdução útil aos indicadores de meios e indicadores de desempenho ligados ao Balanced Scorecard, incluindo quota de mercado, fidelidade dos clientes e satisfação dos empregados. Também apresenta conselhos práticos para a implementação da ferramenta, um esboço dos seus principais benefÃcios e inconvenientes, incluindo a não integração total do ambiente externo, e uma discussão exaustiva de um estudo de caso.
Sobre o Balanced Scorecard: O Balanced Scorecard combina estratégia e gestão, e utiliza uma gama de indicadores de desempenho para dar uma visão abrangente dos objectivos e tácticas de curto e longo prazo de uma empresa. Ao contrário de quadros anteriores, que tendiam a ser menos dinâmicos e baseados em informação antiga, o Balanced Scorecard tem em conta indicadores operacionais, clientes e pessoas para dar uma avaliação muito mais completa da empresa. Neste livro, descobrirá como o Balanced Scorecard pode ajudar o seu negócio, aprender sobre os diferentes componentes do modelo e obter uma compreensão dos numerosos indicadores envolvidos. Uma explicação clara dos benefÃcios e potenciais inconvenientes do método, uma discussão de um estudo de caso prático, e uma série de dicas práticas dar-lhe-ão as ferramentas necessárias para adaptar a sua abordagem à sua situação.
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