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Measure Up!
Paperback
ISBN13: 9781557867186
Publisher: Blackwell Publishers
Published: Jun 1 1995
Pages: 272
Weight: 0.79
Height: 0.61 Width: 6.04 Depth: 9.01
Language: English
Leading consultants argue that few areas are as important as measurement, yet it remains one of the weakest areas in management today.
Based on discussions with managers from a broad range of industries in the US and Europe, this book shows managers how to:
- Measure what is important to their customers.
- Motivate their organizations.
- Identify and eliminate waste of both time and resources.
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