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Making Business Work
Paperback
ISBN13: 9781066651214
Publisher: Mwa Publications
Published: Jul 10 2026
Pages: 350
Weight: 1.03
Height: 0.73 Width: 6.00 Depth: 9.00
Language: English
Making Business Work: 54 Practical Tools to Solve Everyday Workplace Problems
Why do so many organisations struggle with poor communication, underperformance, resistance to change, conflict and low morale? The answer is rarely a lack of knowledge. More often, managers need practical ways to turn good ideas into effective action.
Making Business Work is a hands-on guide that brings together 54 proven tools to help managers, team leaders, consultants, business owners and organisational development professionals solve everyday workplace challenges. Rather than offering theory alone, each chapter introduces a practical tool that can be applied immediately to improve people, processes and performance.
Drawing on decades of experience across healthcare, business, leadership and organisational development, Michael Wash translates complex management concepts into straightforward methods that work in real organisations. Whether you are leading a small team, managing a department or supporting organisation-wide change, this book provides practical techniques that help you think more clearly, make better decisions and achieve lasting improvements.
Inside you'll discover practical ways to:
- Improve communication and teamwork
- Build stronger leadership
- Solve workplace problems systematically
- Handle conflict constructively
- Increase engagement and motivation
- Manage change with greater confidence
- Improve performance without damaging relationships
- Analyse problems more effectively
- Encourage innovation and continuous improvement
- Create healthier organisational cultures
Unlike many management books filled with abstract models and jargon, Making Business Work is designed as a working toolkit. Each chapter stands alone, allowing you to dip into the book whenever you face a particular challenge. The methods combine practical experience with proven ideas from psychology, leadership, organisational development, coaching, systems thinking and quality improvement.
Whether your goal is to improve customer service, increase productivity, support a struggling team, develop better leaders or create a healthier workplace culture, this book offers practical solutions that can be put into action immediately.
Ideal for managers, supervisors, HR professionals, organisational development practitioners, consultants, project and change managers, NHS leaders, business owners and anyone committed to making work better for people and organisations alike.
Simple. Practical. Proven.
54 tools you can use today to make business work better tomorrow.
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