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Lessons from the Heart of American Business: A Roadmap for Mgrs in the 21st Century
Hardcover
Business GeneralManagementGeneral Fiction
ISBN13: 9780446525442
Publisher: Warner Books
Published: Feb 1 2001
Pages: 288
Weight: 1.01
Height: 1.04 Width: 6.32 Depth: 9.30
Language: English
Since taking over as chairman and chief executive officer of United Airlines, Gerald Greenwald has seen operating margins and productivity go up, labor grievances go down, and the stock price more than double. In LESSONS FROM THE HEART OF AMERICAN BUSINESS, Greenwald shares his extraordinary experiences and insights on how businesses in America operate today. He discusses such pressing management issues as:
- An aging workforce
- Corporate ethics
- Dealing with layoffs
- Building trust with employees
- Office politics
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