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Intelligent Interactions: Practical Guide to Profitable Customer Experience
Paperback
ISBN13: 9781494997106
Publisher: Createspace
Published: Mar 19 2014
Pages: 268
Weight: 0.80
Height: 0.56 Width: 5.98 Depth: 9.02
Language: English
How real time interaction management can help deliver profitable customer experiences
How the T.I.P.P Approach can transform your organization
How technology, intelligence, people, and process contribute to Real-time Interaction Management (RTIM) success
How to prepare, design, implement, and optimize these systems within your organization From aligning business operations and creating profitable interactions to building the RIGHT software platform and best possible systems to harvest solid, measurable business results -Intelligent Interactions will help grow your business by introducing customer-centric sales now, when it matters MOST! 100% of all book proceeds are donated to local charities!
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