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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Improvisational Negotiation: A Mediator's Stories of Conflict about Love, Money, Anger -- And the Strategies That Resolved Them

Improvisational Negotiation: A Mediator's Stories of Conflict about Love, Money, Anger -- And the Strategies That Resolved Them

Hardcover

ManagementGeneral LawGeneral Parenting

ISBN10: 0787980382
ISBN13: 9780787980382
Publisher: Jossey-Bass
Published: Feb 1 2006
Pages: 336
Weight: 1.14
Height: 1.11 Width: 6.38 Depth: 9.28
Language: English
Improvisational Negotiation presents an original approach for mediators, negotiators, and other dispute resolution professionals. Drawing on his own experience plus those of his colleagues, Jeffrey Krivis offers the reader dramatic, well-crafted, and highly instructive stories about people in conflict - families, organizations, corporations - and shows how mediated negotiations help them to reach a successful resolution.

Unlike most books on the topic, Improvisational Negotiation does not focus on theory, philosophy, or formulaic procedures. The book highlights entertaining true stories that illuminate the skills and tools a good mediator uses to direct a successful negotiation and then asks the questions: What happened? and What strategies can we learn?

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