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Improving Customer Satisfaction, Loyalty, and Profit: An Integrated Measurement and Management System
Hardcover
Series: J-B-Umbs, Book 10
AccountingBusiness GeneralMarketing
Publisher Price: $50.00
ISBN13: 9780787953102
Publisher: Jossey-Bass
Published: Aug 1 2000
Pages: 240
Weight: 1.02
Height: 0.93 Width: 6.33 Depth: 9.36
Language: English
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