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How to Deal with Difficult People: Fast, Effective Strategies for Handling Problem People
Paperback
Series: Creating Success, Book 173
Publisher Price: $16.99
ISBN13: 9781398621602
Publisher: Kogan Page
Published: May 27 2025
Pages: 168
Weight: 0.59
Height: 0.46 Width: 5.50 Depth: 8.50
Language: English
Some people make work harder than it needs to be - but you don't have to let them. Learn how to handle anyone with calm, confidence and control.
From pushy bosses to negative colleagues and demanding customers, difficult behaviour can throw you off balance. But when you know what drives people to act the way they do, you can turn conflict into cooperation. Dealing with Difficult People shows you how to manage bullies, manipulators and complainers with practical techniques and real-life examples. Updated for today's workplaces, this sixth edition by Roy Lilley helps you defuse tension, stay professional and get the best out of even the toughest personalities.1 different editions
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How to Deal with Difficult People: Fast, Effective Strategies for Handling Problem People
Lilley, Roy
Hardcover
Also from
Lilley, Roy
Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People
Lilley, Roy
Paperback
How to Deal with Difficult People: Fast, Effective Strategies for Handling Problem People
Lilley, Roy
Hardcover
Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People
Lilley, Roy
Hardcover
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