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How Work Gets Done: Business Process Management, Basics and Beyond
Paperback
Publisher Price: $28.95
ISBN13: 9781935504078
Publisher: Technics Pubn Llc
Published: Oct 15 2010
Pages: 212
Weight: 1.05
Height: 0.60 Width: 6.90 Depth: 9.90
Language: English
Rediscover how your organization works and where it can be improved by using simple, yet powerful techniques!
How Work Gets Done will provide the business or IT professional with a practical working knowledge of Business Process Management (BPM). This book is written in a conversational style that encourages you to read it from start to finish and master these objectives:
- Learn how to identify the goals and drivers important to your organization and how to align these with key performance measures
- Understand how business strategies, business policies, and operational procedures need to be connected within a Business Process Architecture
- Know the basic building blocks of any business process - Inputs, Outputs, Guides, and Enablers
- Learn how to create a BPM Center of Excellence in your organization
- Acquire the skills to establish a BPM methodology addressing Enterprise-level, Process-Level, and Implementation-Level priorities
- Learn how to build a Process Competency Framework encompassing all BPM stakeholders
- Obtain the knowledge to improve a process step-by-step with easy to use techniques and templates such as swimlanes and flowcharts
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