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How to Deal with Difficult People: Fast, Effective Strategies for Handling Problem People
Paperback
Series: Creating Success, Book 173
Publisher Price: $16.99
ISBN13: 9781398621602
Publisher: Kogan Page
Published: May 27 2025
Pages: 168
Weight: 0.44
Height: 0.36 Width: 5.50 Depth: 8.50
Language: English
Learn how to navigate the bullies, manipulators and complainers who drive you mad. With example dialogue and techniques, it will help you navigate tricky situations and keep your cool.
By understanding the motives and individual behaviours of difficult people, you can learn to manage aggression, reduce awkwardness and remain the better person. This 6th edition of the bestselling Dealing with Difficult People features practical exercises, useful templates and top tips you need to get the best out of the worst, including how to deal with difficult customers, dealing with difficult people in the digital sphere, advice on beating bullies at their own game and how to deal with a boss who drives you barmy. The Creating Success series of books...1 different editions
Also available
How to Deal with Difficult People: Fast, Effective Strategies for Handling Problem People
Lilley, Roy
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Also from
Lilley, Roy
Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People
Lilley, Roy
Paperback
How to Deal with Difficult People: Fast, Effective Strategies for Handling Problem People
Lilley, Roy
Hardcover
Dealing with Difficult People: Fast, Effective Strategies for Handling Problem People
Lilley, Roy
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