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Prozessorientierte Verwaltungsmodernisierung: Prozessmanagement Im Zeitalter Von E-Government Und New Public Management
Hardcover
ISBN13: 9783642002168
Publisher: Springer
Published: Aug 12 2009
Pages: 344
Weight: 1.51
Height: 0.81 Width: 6.14 Depth: 9.21
Language: German
Im Rahmen aktueller Modernisierungsbestrebungen stehen öffentliche Verwaltungen vor gro en Herausforderungen. Zu bewältigen sind die Reorganisation von Prozessen, die Organisationsdokumentation, eine sinnvolle Produktbildung, die Einführung einer Prozesskostenrechnung und Wirtschaftlichkeitsberechnungen von IT-Projekten und Organisationsma nahmen. Im vorliegenden Buch wird mit der PICTURE-Methode ein innovativer Ansatz vorgestellt, der IT- und Organisationsverantwortliche in die Lage versetzt, mit Hilfe von standardisierten und wiederverwendbaren Prozessbausteinen die Prozesslandschaft einer Verwaltung so zu beschreiben, dass sich die Ziele schneller, ressourcenschonender und qualitativ hochwertiger erreichen lassen.
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