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Produktionsmanagement Von It-Dienstleistungen: Grundlagen, Aufgaben Und Prozesse
Hardcover
Series: Business Engineering
Business GeneralManagementGeneral Computers
ISBN13: 9783540474579
Publisher: Springer Nature
Published: Jan 9 2007
Pages: 293
Weight: 1.34
Height: 0.75 Width: 6.14 Depth: 9.21
Language: German
Wachsende Kundenanforderungen an die Qualität von IT-Dienstleistungen und die Wirtschaftlichkeit der Leistungserbringungsprozesse erhöhen die Anforderungen an das Produktionsmanagement. Das Buch gibt einen praxisorientierten und systematischen Überblick über die fünf zentralen Aufgabenbereiche des Produktionsmanagements von IT-Dienstleistern: Management von Leistungsprogrammen, Anwendungsentwicklung, Produktionspotenzial, Produktionsprozesse und Anwenderunterstützung. Eine Grundlage des Buches bildet die Übertragung erfolgreicher Managementkonzepte aus der industriellen Produktion auf das Informationsmanagement. Leser erhalten einen praxisorientierten Überblick und Vorschläge zur erfolgreichen Gestaltung des Produktionsmanagements.
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