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Guten Tag mein Name ist....: Burnout, Depressionen und deren Folgen durch die Arbeit in einem Callcenter
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ISBN10: 3732280322
ISBN13: 9783732280322
Publisher: Bod - Books on Demand
Published: Nov 6 2013
Pages: 178
Weight: 0.48
Height: 0.38 Width: 5.83 Depth: 8.27
Language: German
ISBN13: 9783732280322
Publisher: Bod - Books on Demand
Published: Nov 6 2013
Pages: 178
Weight: 0.48
Height: 0.38 Width: 5.83 Depth: 8.27
Language: German
Dieses Buch soll keine Gro abrechnung eines ehemaligen Callcentermitarbeiters sein! Es soll lediglich - die Machenschaften von Gro raum- Callcenter aufzeigen, in denen 100 bis 500 mehr oder weniger geschulte Agenten, zumeist in Teilzeit oder als Geringverdiener, zusammengepfercht, vorgefertigte Gesprächsleitfäden ablesend und freundlich den sogenannten Kunden unter Vorspiegelung falscher Tatsachen etwas nicht Benötigtes verkaufen zu wollen, was heute noch Gang und Gebe und leider kein Einzelfall ist! - den gnadenlosen Druck welcher auf den Mitarbeiter lastet, welche ihren Einsatzwillen und ihre Loyalität mit den Unternehmen für einen Lohn teilweise weit unter dem Sozialminimum mit ihrer Gesundheit bezahlen und dies stillschweigend akzeptieren nur um einen Arbeitsplatz zu haben.. Dass ausgerechnet die Arbeit in einem Callcenter der Auslöser eines freien Falls in die Depression war, den ich selbst ohne Hilfe nicht mehr stoppen konnte ist das Tragische an der ganzen Sache.
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