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360-Grad-Prozessmanagement: Ein Framework Inklusive Rollen Und Deren Aktivitäten
Paperback
ISBN13: 9783662646748
Publisher: Springer Gabler
Published: Jun 28 2022
Pages: 277
Weight: 1.02
Height: 0.60 Width: 6.69 Depth: 9.61
Language: German
Eine zentrale Frage des Prozessmanagements lautet: Wer macht was, wann, wie, womit und warum? Jeder, der im Prozessmanagement aktiv ist, wird sich diese und weitere Fragen bereits gestellt haben:
- Welche Rollen existieren im Prozessmanagement?
- Welche Aufgaben sind mit diesen Rollen verbunden?
- Weshalb sind diese Aufgaben erforderlich und worauf ist bei ihrer Ausführung zu achten?
- Haben diese Aufgaben im Zeitalter der digitalen Transformation noch Bestand?
Dieses Buch liefert die dazugehörigen Antworten!
Aus der Sicht der verschiedenen Prozessmanagementrollen werden deren Aufgaben beschrieben, Methoden vorgestellt und Zusammenhänge erläutert. Es wird ein Prozessmanagement-Framework angeboten, in welchem jede Rolle ihren Platz erhält. Ähnlich wie die Zahnräder in einem Getriebe greifen die beschriebenen Rollen und deren Aufgaben lückenlos und überschneidungsfrei ineinander.
Das Ineinandergreifen berücksichtigt auch das zunehmende Zusammenspiel von Prozess- und IT-Management aufgrund der fortschreitenden digitalen Transformation. Ein besonderes Augenmerk wird deshalb auf den Schulterschluss zwischen diesen beiden Managementdisziplinen gelegt, indem Aufgaben des IT-Anforderungsmanagements in das Prozessmanagement integriert werden.
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