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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Freedom from Command and Control: Rethinking Management for Lean Service

Freedom from Command and Control: Rethinking Management for Lean Service

Hardcover

Business GeneralManagement

ISBN10: 1563273276
ISBN13: 9781563273278
Publisher: Productivity Pr Inc
Published: Aug 12 2005
Pages: 256
Weight: 1.04
Height: 0.74 Width: 6.46 Depth: 9.30
Language: English
Through case material, this Toyota Production Systems adherent illustrates how systems thinking leads to improved service, revenues, and staff morale. He also posits that the service industry fundamentally differs from manufacturing, and shows how Toyota production principles can be transformed for application in that arena.

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Management