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Savoir faire face aux émotions au travail. 2e éd. - Du petit incident au gros choc: Du petit incident au gros choc
Paperback
Series: Epanouissement
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ISBN10: 2729614397
ISBN13: 9782729614393
Publisher: Intereditions
Published: Feb 25 2015
Pages: 160
Weight: 0.50
Height: 0.34 Width: 6.02 Depth: 9.25
Language: French
ISBN13: 9782729614393
Publisher: Intereditions
Published: Feb 25 2015
Pages: 160
Weight: 0.50
Height: 0.34 Width: 6.02 Depth: 9.25
Language: French
Cet ouvrage a pour but de permettre des interventions dans la gestion des émotions et des situations de stress qui en découlent. Il s'adresse à toute personne confrontée aux émotions des autres, devant, du fait de sa fonction, agir. Basé principalement sur l'Analyse transactionnelle, il lui offre une compréhension des mécanismes émotionnels et des procédures de réponse. Il s'enrichit d'outils développés par l'auteur, active dans ce domaine depuis 1979. Nombreux exemples.
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