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Excellence in Managing Worldwide Customer Relationships
Hardcover
Series: Global Warrior, Book 5
ISBN13: 9781482226195
Publisher: CRC Press
Published: Nov 8 2016
Pages: 364
Weight: 1.55
Height: 1.00 Width: 6.00 Depth: 9.30
Language: English
This book will first look at the obstacles in customer service management and provide a 10-step process for developing a best-practices approach that offers the best opportunity for excellence, world class initiatives, and high client satisfaction and retention levels.
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