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Dynamic Quality Management for Cloud Labor Services: Methods and Applications for Gaining Reliable Work Results with an On-Demand Workforce

Dynamic Quality Management for Cloud Labor Services: Methods and Applications for Gaining Reliable Work Results with an On-Demand Workforce

Paperback

Series: Lecture Notes in Business Information Processing, Book 192

ManagementTechnology & EngineeringGeneral Computers

ISBN10: 331909775X
ISBN13: 9783319097756
Publisher: Springer Nature
Published: Sep 23 2014
Pages: 215
Weight: 0.73
Height: 0.49 Width: 6.14 Depth: 9.21
Language: English

How can a scalable and efficient quality management mechanism for cloud labor services be designed in a way that it delivers results with a well-defined level of quality to the requester?

Cloud labor services are a specific form of crowdsourcing: A coordination platform serves as an interface between requesters who need to get work done and a large crowd of workers who want to perform work. An early example of such a platform is Amazon's Web marketplace Mturk, on which service requesters can publish open calls for so-called human intelligence tasks (HITs).

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