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Digital Transformation in the Age of AI: Contact Center and Back Office Transformation
Hardcover
Publisher: Wiley Publisher
Published: Oct 7 2024
Pages: 592
Weight: 3.64
Height: 1.75 Width: 8.50 Depth: 11.00
Language: English
Customer Experience Reimagined: The Science, Technology, Engineering, and Math Behind contact center and back-office efficiency, leveraging AI, automation, data analytics, and workforce management solutions to streamline operations and enhance customer satisfaction
1 different editions
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