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Cases on Managing E-Services

Cases on Managing E-Services

Hardcover

Series: Premier Reference Source

Management

ISBN10: 1605660647
ISBN13: 9781605660646
Publisher: Igi Global Scientific Publishing
Published: Oct 31 2008
Pages: 324
Weight: 2.34
Height: 0.88 Width: 8.63 Depth: 11.38
Language: English
Providing concrete examples of successes and pitfalls of e-services management, this text offers a definition and typology of e-services and their main characteristics through theoretical papers and case studies.

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Management