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Corporate Reputation: 12 Steps to Safeguarding and Recovering Reputation
Hardcover
Publisher Price: $39.95
ISBN13: 9780470171509
Publisher: Wiley
Published: Dec 1 2007
Pages: 208
Weight: 0.91
Height: 0.73 Width: 6.36 Depth: 9.08
Language: English
In a sea of business books, Corporate Reputation is a beacon of light for all leaders and future leaders looking for direction in the treacherous waters of a volatile business environment. It delivers a message that's provocative, insightful, and needs to be heard.
--Heidi Henkel Sinclair, Director of Communications, Bill & Melinda Gates Foundation
Every CEO, senior executive, and, increasingly, board member now appreciates the importance of building and protecting a company's reputation. Anyone who depends upon or shapes a company's reputation--customers, employees, news media, NGOs, and bloggers--will benefit from reading Dr. Gaines-Ross's book and will learn more about the influence they wield over corporate reputations.
--Dr. Robert G. Eccles, Senior Lecturer, Harvard Business School
At a time when companies are facing unprecedented reputation crises comes a timely primer from Dr. Gaines-Ross that tells us what companies need to do to bring their reputations back from the brink. The book's 12-step reputation recovery model captures what we know about effective crisis management, and brings the process to life with a host of detailed case examples. It's right on the mark!
--Dr. Charles Fombrun, CEO, Reputation Institute
Finally, a book that clearly, realistically, and compellingly explains how companies of all types and sizes can protect and restore an invaluable company asset--corporate reputation. Brilliant insights and practical solutions leap from each page! A definite must-read for business professionals everywhere.
--Anthony Sardella, CEO, Evolve24 and Adjunct Professor at the Olin School of Business, Washington University in St. Louis
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