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The Compliance Business and Its Customers: Gaining Competitive Advantage by Controlling Your Customers

The Compliance Business and Its Customers: Gaining Competitive Advantage by Controlling Your Customers

Paperback

Business GeneralMarketing

ISBN10: 1349329347
ISBN13: 9781349329342
Publisher: Palgrave
Published: Oct 22 2012
Pages: 154
Weight: 0.51
Height: 0.36 Width: 6.00 Depth: 9.00
Language: English
The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.

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