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Open Daily: 10am - 10pm | Alley-side Pickup: 10am - 7pm
3038 Hennepin Ave Minneapolis, MN
612-822-4611
Chain Reactions: How to Create Massive Customer Loyalty and Profits Using Customer Experience Management

Chain Reactions: How to Create Massive Customer Loyalty and Profits Using Customer Experience Management

Paperback

Management

ISBN10: 1499758855
ISBN13: 9781499758856
Publisher: Createspace Independent Publishing Platform
Published: Sep 21 2014
Pages: 148
Weight: 0.50
Height: 0.34 Width: 6.00 Depth: 9.00
Language: English
All businesses sell just one thing: Reactions. The reactions you create are your product. And as soon as you begin to see your business as a chain reaction making machine, you'll begin to think about your business and its operations differently.In Chain Reactions, John Weisenberger shows small business owners and entrepreneurs how to think differently about the reactions they create and how to use Customer Experience Management to create massive customer loyalty and profits for life.

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Management